Returns & Exchanges

At ZLINE Kitchen and Bath, we are dedicated to ensuring your complete satisfaction with our luxury appliances and fixtures. If you are not entirely satisfied with your purchase, we offer a 30-day return policy for unused items in their original packaging.

1

Initiate Your Request

Contact our customer service team or visit our online returns portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.

2

Prepare Your Item

Ensure the product is in its original, uninstalled condition and securely packed in the original manufacturer packaging with all manuals and accessories included.

3

Ship the Product

Affix the provided shipping label or arrange for freight pickup for large appliances, ensuring the RMA number is clearly marked on the outer shipping carton.

4

Inspection and Refund

Once our warehouse receives and inspects the item to confirm it meets our return criteria, we will process your refund to the original payment method, minus applicable restocking fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing